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Common questions.
We begin with a scoping call to understand your product structure, suppliers, compliance requirements and existing data sources. We then create a tailored demo environment using a small, representative sample of your data, so your team can evaluate Certive using a realistic workflow.
Once the scope is agreed, our team manages the full implementation—including importing your complete dataset, configuring the required workflows, validating the setup with you and supporting your team through go-live. The timeline depends on data volume and integration requirements, and we provide a clear implementation plan after the scoping call.
No. Suppliers receive a secure link through which they can submit the requested information and documents without creating an account. Their submissions are automatically linked to the relevant supplier and compliance request in Certive.
Yes. Certive brings together the relevant documents, versions, compliance statuses and timestamps in an audit-ready evidence package. The information can be exported as a PDF or as structured data for use in other systems.
Certive supports BOM, product and supplier data imports and can connect to ERP and PLM systems through API-based integrations. During the scoping call, we review your existing systems and confirm the most suitable integration method. API access is available with Complete and Enterprise plans.
Certive encrypts data at rest using AES-256 and in transit using TLS 1.3. Role-based access controls determine what each user can access, while activity logging provides a traceable record of changes made in the platform. Additional security documentation and a data processing agreement are available on request.